realtek high definition audio driver v 6.0 1

It is not uncommon for OEMs like HP to push Realtek to fix a driver issue only if it is known to cause high rate of system crashes (BSOD) or other serious problems in the field. OEMs like HP may not have the financial incentive to aggressively pursue driver bug fixes with 3rd parties: any driver carrying a fix must be validated for regression issues and get WHQL-certified with Microsoft, both of which cost real money.Newer driver builds are not guaranteed to remain compatible with older platforms. Most of these customized drivers have 4-part IDs targeting specific hardware platforms.Realtek builds many customized audio drivers daily for their many OEM customers including HP.The difficulty in getting Realtek to address bugs in their audio driver comes from many factors: I'm not searching other sites for what's wrong with going back to driver 8248, especially if it addresses your issue?ĭid HP send you a Realtek driver newer than 8248 that has this issue? If so, then this is possibly a case of a Realtek driver screw-up. The tech support at Windows and even Intel is far better and for the most part FREE.Īlso these Realtek driver UPDATES are sent to HP customers - DIRECTLY from HP via their HP Support Assist app. AMS Consumer Escalations Team' assigned to me and they even force you to PAY Smart Friends for this kind of help.

I've been aggravating myself with this for over 1 year since I bought my laptops. HP tech will look into the issue for you BUT the second they see its 'software' they say you have to contact 'Smart Friends' (which really is closer to Dumb Aholes). About the only thing you said that was right was 'since their first-level customer support is unlikely to be helpful or even capable of comprehending the issue.' HP is USELESS but more because IF they consider it software - and drivers are software to them - tech wont help IF it is a software issue even if your warranty is in in effect.

Realtek high definition audio driver v 6.0 1